十年一剑补情天 发表于 2021-7-15 15:33:26

聪明的管理者,从来不会问这4个蠢问题

<h2 style="margin: 20px 0px; padding: 0px; font-size: 22px; max-width: 100%; color: rgb(51, 51, 51); font-family: -apple-system, BlinkMacSystemFont, Helvetica Neue, PingFang SC, Hiragino Sans GB, Microsoft YaHei UI, Microsoft YaHei, Arial, sans-serif; letter-spacing: 0.544px; text-align: justify; white-space: normal; background-color: rgb(255, 255, 255); line-height: normal; box-sizing: border-box !important; overflow-wrap: break-word !important;"></h2><h2 style="margin: 20px 0px; padding: 0px; font-size: 22px; max-width: 100%; color: rgb(51, 51, 51); font-family: -apple-system, BlinkMacSystemFont, Helvetica Neue, PingFang SC, Hiragino Sans GB, Microsoft YaHei UI, Microsoft YaHei, Arial, sans-serif; letter-spacing: 0.544px; text-align: justify; white-space: normal; background-color: rgb(255, 255, 255); line-height: normal; box-sizing: border-box !important; overflow-wrap: break-word !important;"><strong style="margin: 0px; padding: 0px; max-width: 100%; box-sizing: border-box !important; overflow-wrap: break-word !important; letter-spacing: 1px; background-color: rgb(248, 248, 248); font-family: -apple-system-font, system-ui, Helvetica Neue, PingFang SC, Hiragino Sans GB, Microsoft YaHei UI, Microsoft YaHei, Arial, sans-serif; text-align: left; color: rgb(63, 63, 63); font-size: 17px;">问对的问题,答对的答案!</strong></h2><p></p><section style="margin: 0px; padding: 0px; max-width: 100%; color: rgb(51, 51, 51); font-family: -apple-system, BlinkMacSystemFont, Helvetica Neue, PingFang SC, Hiragino Sans GB, Microsoft YaHei UI, Microsoft YaHei, Arial, sans-serif; font-size: 17px; letter-spacing: 0.544px; text-align: justify; white-space: normal; background-color: rgb(255, 255, 255); box-sizing: border-box !important; overflow-wrap: break-word !important;"><h1 style="margin: 0px; padding: 0px; font-weight: 400; font-size: 16px; max-width: 100%; box-sizing: border-box !important; overflow-wrap: break-word !important;"><section label="Powered by 135editor.com" data-role="outer" style="margin: 0px; padding: 0px; max-width: 100%; box-sizing: border-box !important; overflow-wrap: break-word !important;"><section style="margin: 0px; padding: 0px; max-width: 100%; box-sizing: border-box !important; overflow-wrap: break-word !important;"><section style="margin: 0px; padding: 0px; max-width: 100%; box-sizing: border-box !important; overflow-wrap: break-word !important;"><section powered-by="xiumi.us" style="margin: 0px; padding: 0px; max-width: 100%; box-sizing: border-box !important; overflow-wrap: break-word !important;"><section style="margin: 0px; padding: 0px; max-width: 100%; box-sizing: border-box !important; overflow-wrap: break-word !important;"><section style="margin: 0px; padding: 0px; max-width: 100%; box-sizing: border-box !important; overflow-wrap: break-word !important;"><section data-author="Wxeditor" style="margin: 0px; padding: 0px; max-width: 100%; box-sizing: border-box !important; overflow-wrap: break-word !important; color: rgb(0, 0, 0); font-family: -apple-system-font, system-ui, Helvetica Neue, PingFang SC, Hiragino Sans GB, Microsoft YaHei UI, Microsoft YaHei, Arial, sans-serif; letter-spacing: 0.544px; text-align: left; line-height: 25.6px;"><section data-role="outer" label="Powered by 135editor.com" style="margin: 0px; padding: 0px; max-width: 100%; box-sizing: border-box !important; overflow-wrap: break-word !important;"><section style="margin: 20px 0px; padding: 0px; max-width: 100%; box-sizing: border-box !important; overflow-wrap: break-word !important; color: rgb(62, 62, 62); letter-spacing: 1px; line-height: normal;"><span style="margin: 0px; padding: 0px; max-width: 100%; box-sizing: border-box !important; overflow-wrap: break-word !important; color: rgb(89, 89, 89); font-size: 17px;">常常遇到这样的朋友向我提问:到底什么才是好领导?怎么做才会让员工觉得我是一个好领导?</span></section><section style="margin: 20px 0px; padding: 0px; max-width: 100%; box-sizing: border-box !important; overflow-wrap: break-word !important; color: rgb(62, 62, 62); letter-spacing: 1px; line-height: normal;"><span style="margin: 0px; padding: 0px; max-width: 100%; box-sizing: border-box !important; overflow-wrap: break-word !important; font-size: 17px; color: rgb(89, 89, 89);">当然,遇到这样笼统的话题,我也是无法给出确切的令人满意的答复,但是我常常跟他们说,让员工觉得你是一个优秀的领导,还是有迹可循的。</span></section><section style="margin: 20px 0px; padding: 0px; max-width: 100%; box-sizing: border-box !important; overflow-wrap: break-word !important; color: rgb(62, 62, 62); letter-spacing: 1px; line-height: normal;"><span style="margin: 0px; padding: 0px; max-width: 100%; box-sizing: border-box !important; overflow-wrap: break-word !important; font-size: 17px; color: rgb(0, 82, 255);"><strong style="margin: 0px; padding: 0px; max-width: 100%; box-sizing: border-box !important; overflow-wrap: break-word !important;">成为一个一流领导,或者说具有一流领导气质的人,有一个共同点:他们非常擅于提问。</strong></span></section><section style="margin: 20px 0px; padding: 0px; max-width: 100%; box-sizing: border-box !important; overflow-wrap: break-word !important; color: rgb(62, 62, 62); letter-spacing: 1px; line-height: normal;"><span style="margin: 0px; padding: 0px; max-width: 100%; box-sizing: border-box !important; overflow-wrap: break-word !important; color: rgb(89, 89, 89); font-size: 17px;">提问无疑是提高领导力的有力途径,正确的问题可以帮助企业领导预测变化,抓住机遇,带领其组织向新的方向迈进。</span></section><section style="margin: 20px 0px; padding: 0px; max-width: 100%; box-sizing: border-box !important; overflow-wrap: break-word !important; color: rgb(62, 62, 62); letter-spacing: 1px; line-height: normal;"><span style="margin: 0px; padding: 0px; max-width: 100%; box-sizing: border-box !important; overflow-wrap: break-word !important; color: rgb(89, 89, 89); font-size: 17px;">但如何提问至关重要,提得好可以极大激励员工,提高其积极性,但提不好也可能演变为对抗或责备,将情绪从正面转向负面。</span></section><section style="margin: 20px 0px; padding: 0px; max-width: 100%; box-sizing: border-box !important; overflow-wrap: break-word !important; color: rgb(62, 62, 62); letter-spacing: 1px; line-height: normal;"><span style="margin: 0px; padding: 0px; max-width: 100%; box-sizing: border-box !important; overflow-wrap: break-word !important; font-size: 17px;"><span style="margin: 0px; padding: 0px; max-width: 100%; box-sizing: border-box !important; overflow-wrap: break-word !important; color: rgb(0, 82, 255);"><strong style="margin: 0px; padding: 0px; max-width: 100%; box-sizing: border-box !important; overflow-wrap: break-word !important;">擅于提问的第一步,就是不再问出一些蠢问题。</strong></span></span></section><section style="margin: 20px 0px; padding: 0px; max-width: 100%; box-sizing: border-box !important; overflow-wrap: break-word !important; color: rgb(62, 62, 62); letter-spacing: 1px; line-height: normal;"><span style="margin: 0px; padding: 0px; max-width: 100%; box-sizing: border-box !important; overflow-wrap: break-word !important; font-size: 17px;"><span style="margin: 0px; padding: 0px; max-width: 100%; box-sizing: border-box !important; overflow-wrap: break-word !important; color: rgb(0, 82, 255);"><strong style="margin: 0px; padding: 0px; max-width: 100%; box-sizing: border-box !important; overflow-wrap: break-word !important;"></strong></span><span style="margin: 0px; padding: 0px; max-width: 100%; box-sizing: border-box !important; overflow-wrap: break-word !important;">那么,有哪些问题是领导者应极力避免的呢?在这里,老蒋给出最普遍的四个例子。这些问题往往会导致事与愿违,最终产生错误的导向。</span></span></section><section style="margin: 20px 0px; padding: 0px; max-width: 100%; box-sizing: border-box !important; overflow-wrap: break-word !important; color: rgb(62, 62, 62); letter-spacing: 1px; line-height: normal;"><img data-backh="302" data-backw="544" data-copyright="0" data-ratio="0.6666666666666666" data-s="300,640" src="https://www.fqlook.cn/plugin.php?id=wcn_editor:wx_img&url=https://mmbiz.qpic.cn/mmbiz_jpg/9Dxc1C5qCVhiaeA6CK2UibupmFWeNEDuoqdibUkbFfzC1iaUa8RTcnZP3KaLlqonOGg4NlibhubV11iaB2cGxk4QViaoA/640?wx_fmt=jpeg&tp=webp&wxfrom=5&wx_lazy=1&wx_co=1" data-type="jpeg" data-w="900" width="621px" _width="100%" class="" crossorigin="anonymous" alt="图片" data-fail="0" style="margin: 0px; padding: 0px; max-width: 100%; box-sizing: border-box !important; overflow-wrap: break-word !important; height: auto !important; color: rgb(0, 0, 0); letter-spacing: 0.544px; font-size: 17px; text-align: justify; background-color: rgb(238, 237, 235); border-width: 1px; border-style: solid; border-color: rgb(238, 237, 235); background-size: 22px; background-position: center center; background-repeat: no-repeat; visibility: visible !important; width: 676.994px;"/></section></section></section></section></section></section></section></section></section></h1></section><section data-author="Wxeditor" style="margin: 0px; padding: 0px; max-width: 100%; font-size: 17px; letter-spacing: 0.544px; text-align: justify; white-space: normal; background-color: rgb(255, 255, 255); font-family: -apple-system-font, system-ui, Helvetica Neue, PingFang SC, Hiragino Sans GB, Microsoft YaHei UI, Microsoft YaHei, Arial, sans-serif; box-sizing: border-box !important; overflow-wrap: break-word !important;"><article data-author="Wxeditor" style="margin: 0px; padding: 0px; max-width: 100%; box-sizing: border-box !important; overflow-wrap: break-word !important;"><section data-wxsrc="https://www.fqlook.cn/plugin.php?id=wcn_editor:wx_img&url=http://mmbiz.qpic.cn/mmbiz_png/ianq03UUWGmKW4aibeicYZvfHXI2HRaLrLE7Cr1HEha4ib9RH7Iiblx2bic4Au70pYenOxMj0QFMlTaHAqwg0vcJnTKQ/0?wx_fmt=png" style="margin: 0px; padding: 0px; max-width: 100%; box-sizing: border-box !important; overflow-wrap: break-word !important;"><section style="margin: 0px; padding: 0px; max-width: 100%; box-sizing: border-box !important; overflow-wrap: break-word !important;"><section style="margin: 20px 0px; padding: 0px; max-width: 100%; box-sizing: border-box !important; overflow-wrap: break-word !important; text-align: center; line-height: normal;"><span style="margin: 0px; padding: 0px; max-width: 100%; color: rgb(2, 30, 170); box-sizing: border-box !important; overflow-wrap: break-word !important;"><strong style="margin: 0px; padding: 0px; max-width: 100%; box-sizing: border-box !important; overflow-wrap: break-word !important;">蠢问题1:这是谁的错?&nbsp;</strong></span></section></section></section></article></section><section style="margin: 20px 0px; padding: 0px; max-width: 100%; color: rgb(51, 51, 51); font-size: 17px; text-align: justify; white-space: normal; background-color: rgb(255, 255, 255); font-family: -apple-system-font, system-ui, Helvetica Neue, PingFang SC, Hiragino Sans GB, Microsoft YaHei UI, Microsoft YaHei, Arial, sans-serif; letter-spacing: 1px; line-height: normal; box-sizing: border-box !important; overflow-wrap: break-word !important;"><span style="margin: 0px; padding: 0px; max-width: 100%; color: rgb(89, 89, 89); box-sizing: border-box !important; overflow-wrap: break-word !important;">在现实中,出现任何失败或问题时,通常都会出现诸多指责之辞,这个问题的目的就是寻找替罪羊。</span></section><section style="margin: 20px 0px; padding: 0px; max-width: 100%; color: rgb(51, 51, 51); font-size: 17px; text-align: justify; white-space: normal; background-color: rgb(255, 255, 255); font-family: -apple-system-font, system-ui, Helvetica Neue, PingFang SC, Hiragino Sans GB, Microsoft YaHei UI, Microsoft YaHei, Arial, sans-serif; letter-spacing: 1px; line-height: normal; box-sizing: border-box !important; overflow-wrap: break-word !important;"><span style="margin: 0px; padding: 0px; max-width: 100%; color: rgb(89, 89, 89); box-sizing: border-box !important; overflow-wrap: break-word !important;">当领导们质疑到底是谁的错时,他们通常都在试图撇清自己的责任并转移指责。</span></section><section style="margin: 20px 0px; padding: 0px; max-width: 100%; color: rgb(51, 51, 51); font-size: 17px; text-align: justify; white-space: normal; background-color: rgb(255, 255, 255); font-family: -apple-system-font, system-ui, Helvetica Neue, PingFang SC, Hiragino Sans GB, Microsoft YaHei UI, Microsoft YaHei, Arial, sans-serif; letter-spacing: 1px; line-height: normal; box-sizing: border-box !important; overflow-wrap: break-word !important;"><span style="margin: 0px; padding: 0px; max-width: 100%; box-sizing: border-box !important; overflow-wrap: break-word !important;"><strong style="margin: 0px; padding: 0px; max-width: 100%; box-sizing: border-box !important; overflow-wrap: break-word !important;"><span style="margin: 0px; padding: 0px; max-width: 100%; box-sizing: border-box !important; overflow-wrap: break-word !important; color: rgb(89, 89, 89);">聪明的问法:我们怎么来通力合作才能加强我们的弱项?</span></strong></span></section><section style="margin: 20px 0px; padding: 0px; max-width: 100%; color: rgb(51, 51, 51); font-size: 17px; text-align: justify; white-space: normal; background-color: rgb(255, 255, 255); font-family: -apple-system-font, system-ui, Helvetica Neue, PingFang SC, Hiragino Sans GB, Microsoft YaHei UI, Microsoft YaHei, Arial, sans-serif; letter-spacing: 1px; line-height: normal; box-sizing: border-box !important; overflow-wrap: break-word !important;"><span style="margin: 0px; padding: 0px; max-width: 100%; box-sizing: border-box !important; overflow-wrap: break-word !important;"><span style="margin: 0px; padding: 0px; max-width: 100%; box-sizing: border-box !important; overflow-wrap: break-word !important; color: rgb(89, 89, 89);">这样既指出了需要加强的弱势环节和领域,同时也避免了过多的指责。&nbsp;</span><span style="margin: 0px; padding: 0px; max-width: 100%; font-weight: bold; text-align: center; text-decoration: inherit; white-space: pre-wrap; box-sizing: border-box !important; overflow-wrap: break-word !important;"> &nbsp;</span></span></section><section style="margin: 20px 0px; padding: 0px; max-width: 100%; font-size: 17px; letter-spacing: 0.544px; white-space: normal; background-color: rgb(255, 255, 255); font-family: -apple-system-font, system-ui, Helvetica Neue, PingFang SC, Hiragino Sans GB, Microsoft YaHei UI, Microsoft YaHei, Arial, sans-serif; text-align: center; line-height: normal; box-sizing: border-box !important; overflow-wrap: break-word !important;"><span style="margin: 0px; padding: 0px; max-width: 100%; color: rgb(2, 30, 170); box-sizing: border-box !important; overflow-wrap: break-word !important;"><strong style="margin: 0px; padding: 0px; max-width: 100%; box-sizing: border-box !important; overflow-wrap: break-word !important;">蠢问题2:问题出在哪儿?</strong></span></section><section style="margin: 20px 0px; padding: 0px; max-width: 100%; color: rgb(51, 51, 51); font-size: 17px; text-align: justify; white-space: normal; background-color: rgb(255, 255, 255); font-family: -apple-system-font, system-ui, Helvetica Neue, PingFang SC, Hiragino Sans GB, Microsoft YaHei UI, Microsoft YaHei, Arial, sans-serif; letter-spacing: 1px; line-height: normal; box-sizing: border-box !important; overflow-wrap: break-word !important;"><span style="margin: 0px; padding: 0px; max-width: 100%; color: rgb(89, 89, 89); box-sizing: border-box !important; overflow-wrap: break-word !important;">企业领导们可能会发现自己常问此类问题:</span></section><section style="margin: 20px 0px; padding: 0px; max-width: 100%; color: rgb(51, 51, 51); font-size: 17px; text-align: justify; white-space: normal; background-color: rgb(255, 255, 255); font-family: -apple-system-font, system-ui, Helvetica Neue, PingFang SC, Hiragino Sans GB, Microsoft YaHei UI, Microsoft YaHei, Arial, sans-serif; letter-spacing: 1px; line-height: normal; box-sizing: border-box !important; overflow-wrap: break-word !important;"><span style="margin: 0px; padding: 0px; max-width: 100%; color: rgb(89, 89, 89); box-sizing: border-box !important; overflow-wrap: break-word !important;">“哪儿做得不对?什么地方损坏了?我们面临的最大威胁是什么?很不幸,大概有80%的管理会议都是这么开始的。</span></section><section style="margin: 20px 0px; padding: 0px; max-width: 100%; color: rgb(51, 51, 51); font-size: 17px; text-align: justify; white-space: normal; background-color: rgb(255, 255, 255); font-family: -apple-system-font, system-ui, Helvetica Neue, PingFang SC, Hiragino Sans GB, Microsoft YaHei UI, Microsoft YaHei, Arial, sans-serif; letter-spacing: 1px; line-height: normal; box-sizing: border-box !important; overflow-wrap: break-word !important;"><span style="margin: 0px; padding: 0px; max-width: 100%; color: rgb(89, 89, 89); box-sizing: border-box !important; overflow-wrap: break-word !important;">然而,如果一个企业的领导人总是围绕着问题和弱点提问,那么整个组织都会倾向关注于此,而不是发掘强项和机遇。</span></section><section style="margin: 20px 0px; padding: 0px; max-width: 100%; color: rgb(51, 51, 51); font-size: 17px; text-align: justify; white-space: normal; background-color: rgb(255, 255, 255); font-family: -apple-system-font, system-ui, Helvetica Neue, PingFang SC, Hiragino Sans GB, Microsoft YaHei UI, Microsoft YaHei, Arial, sans-serif; letter-spacing: 1px; line-height: normal; box-sizing: border-box !important; overflow-wrap: break-word !important;"><span style="margin: 0px; padding: 0px; max-width: 100%; color: rgb(0, 82, 255); box-sizing: border-box !important; overflow-wrap: break-word !important;"><strong style="margin: 0px; padding: 0px; max-width: 100%; box-sizing: border-box !important; overflow-wrap: break-word !important;">不要总问“出了什么问题”或者揪住问题不放,最好多问积极问题,利用优势并达成目标。</strong></span></section><section style="margin: 20px 0px; padding: 0px; max-width: 100%; color: rgb(51, 51, 51); font-size: 17px; text-align: justify; white-space: normal; background-color: rgb(255, 255, 255); font-family: -apple-system-font, system-ui, Helvetica Neue, PingFang SC, Hiragino Sans GB, Microsoft YaHei UI, Microsoft YaHei, Arial, sans-serif; letter-spacing: 1px; line-height: normal; box-sizing: border-box !important; overflow-wrap: break-word !important;"><span style="margin: 0px; padding: 0px; max-width: 100%; box-sizing: border-box !important; overflow-wrap: break-word !important;"><strong style="margin: 0px; padding: 0px; max-width: 100%; box-sizing: border-box !important; overflow-wrap: break-word !important;"><span style="margin: 0px; padding: 0px; max-width: 100%; box-sizing: border-box !important; overflow-wrap: break-word !important; color: rgb(89, 89, 89);">聪明的问法:我们哪方面做得很好?以此为基础我们还能做点什么?理想的结果是什么?我们怎么做才能更接近该目标?&nbsp;</span></strong></span></section><section style="margin: 20px 0px; padding: 0px; max-width: 100%; font-size: 17px; letter-spacing: 0.544px; white-space: normal; background-color: rgb(255, 255, 255); font-family: -apple-system-font, system-ui, Helvetica Neue, PingFang SC, Hiragino Sans GB, Microsoft YaHei UI, Microsoft YaHei, Arial, sans-serif; text-align: center; line-height: normal; box-sizing: border-box !important; overflow-wrap: break-word !important;"><span style="margin: 0px; padding: 0px; max-width: 100%; color: rgb(2, 30, 170); box-sizing: border-box !important; overflow-wrap: break-word !important;"><strong style="margin: 0px; padding: 0px; max-width: 100%; box-sizing: border-box !important; overflow-wrap: break-word !important;">蠢问题3:你为什么不这样做呢?</strong></span></section><section style="margin: 20px 0px; padding: 0px; max-width: 100%; color: rgb(51, 51, 51); font-size: 17px; text-align: justify; white-space: normal; background-color: rgb(255, 255, 255); font-family: -apple-system-font, system-ui, Helvetica Neue, PingFang SC, Hiragino Sans GB, Microsoft YaHei UI, Microsoft YaHei, Arial, sans-serif; letter-spacing: 1px; line-height: normal; box-sizing: border-box !important; overflow-wrap: break-word !important;"><span style="margin: 0px; padding: 0px; max-width: 100%; color: rgb(89, 89, 89); box-sizing: border-box !important; overflow-wrap: break-word !important;">这个问题看似只是建议,但如果出自领导之口,就切切实实的变成了一种指挥,一种将领导想法强加于他人的方式。</span></section><section style="margin: 20px 0px; padding: 0px; max-width: 100%; color: rgb(51, 51, 51); font-size: 17px; text-align: justify; white-space: normal; background-color: rgb(255, 255, 255); font-family: -apple-system-font, system-ui, Helvetica Neue, PingFang SC, Hiragino Sans GB, Microsoft YaHei UI, Microsoft YaHei, Arial, sans-serif; letter-spacing: 1px; line-height: normal; box-sizing: border-box !important; overflow-wrap: break-word !important;"><span style="margin: 0px; padding: 0px; max-width: 100%; color: rgb(89, 89, 89); box-sizing: border-box !important; overflow-wrap: break-word !important;">更糟的是,如果是在事后才问这个问题,潜台词就是“你做的时候为什么不用这种方法?”。于是问题又演变成了批评。</span></section><section style="margin: 20px 0px; padding: 0px; max-width: 100%; color: rgb(51, 51, 51); font-size: 17px; text-align: justify; white-space: normal; background-color: rgb(255, 255, 255); font-family: -apple-system-font, system-ui, Helvetica Neue, PingFang SC, Hiragino Sans GB, Microsoft YaHei UI, Microsoft YaHei, Arial, sans-serif; letter-spacing: 1px; line-height: normal; box-sizing: border-box !important; overflow-wrap: break-word !important;"><span style="margin: 0px; padding: 0px; max-width: 100%; box-sizing: border-box !important; overflow-wrap: break-word !important;"><span style="margin: 0px; padding: 0px; max-width: 100%; box-sizing: border-box !important; overflow-wrap: break-word !important; color: rgb(89, 89, 89);">此类的提问,实际上是一种隐性的管控。</span></span></section><section style="margin: 20px 0px; padding: 0px; max-width: 100%; color: rgb(51, 51, 51); font-size: 17px; text-align: justify; white-space: normal; background-color: rgb(255, 255, 255); font-family: -apple-system-font, system-ui, Helvetica Neue, PingFang SC, Hiragino Sans GB, Microsoft YaHei UI, Microsoft YaHei, Arial, sans-serif; letter-spacing: 1px; line-height: normal; box-sizing: border-box !important; overflow-wrap: break-word !important;"><span style="margin: 0px; padding: 0px; max-width: 100%; box-sizing: border-box !important; overflow-wrap: break-word !important;"><span style="margin: 0px; padding: 0px; max-width: 100%; box-sizing: border-box !important; overflow-wrap: break-word !important; color: rgb(89, 89, 89);"></span><strong style="margin: 0px; padding: 0px; max-width: 100%; box-sizing: border-box !important; overflow-wrap: break-word !important;"><span style="margin: 0px; padding: 0px; max-width: 100%; box-sizing: border-box !important; overflow-wrap: break-word !important; color: rgb(89, 89, 89);">如果一个领导已经雇佣到合适的员工,他/她就不应该管控工作完成的具体细节。</span></strong></span></section><section style="margin: 20px 0px; padding: 0px; max-width: 100%; color: rgb(51, 51, 51); font-size: 17px; text-align: justify; white-space: normal; background-color: rgb(255, 255, 255); font-family: -apple-system-font, system-ui, Helvetica Neue, PingFang SC, Hiragino Sans GB, Microsoft YaHei UI, Microsoft YaHei, Arial, sans-serif; letter-spacing: 1px; line-height: normal; box-sizing: border-box !important; overflow-wrap: break-word !important;"><span style="margin: 0px; padding: 0px; max-width: 100%; color: rgb(89, 89, 89); box-sizing: border-box !important; overflow-wrap: break-word !important;">最好是让员工自己考虑思路和做法,即使有时候你能帮帮他们。</span></section><section style="margin: 20px 0px; padding: 0px; max-width: 100%; color: rgb(51, 51, 51); font-size: 17px; text-align: justify; white-space: normal; background-color: rgb(255, 255, 255); font-family: -apple-system-font, system-ui, Helvetica Neue, PingFang SC, Hiragino Sans GB, Microsoft YaHei UI, Microsoft YaHei, Arial, sans-serif; letter-spacing: 1px; line-height: normal; box-sizing: border-box !important; overflow-wrap: break-word !important;"><img data-backh="321" data-backw="578" data-copyright="0" data-ratio="0.6666666666666666" data-s="300,640" src="https://www.fqlook.cn/plugin.php?id=wcn_editor:wx_img&url=https://mmbiz.qpic.cn/mmbiz_jpg/9Dxc1C5qCVhiaeA6CK2UibupmFWeNEDuoqic6rZDdSicfnYWzDVs2lDyicpwPUa4MrZzXuJWu4zouvA9dwG7LcibiaVJA/640?wx_fmt=jpeg&tp=webp&wxfrom=5&wx_lazy=1&wx_co=1" data-type="jpeg" data-w="900" width="621px" _width="100%" class="" crossorigin="anonymous" alt="图片" data-fail="0" style="margin: 0px; padding: 0px; max-width: 100%; box-sizing: border-box !important; overflow-wrap: break-word !important; height: auto !important; border-width: 1px; border-style: solid; border-color: rgb(238, 237, 235); color: rgb(0, 0, 0); letter-spacing: 0.544px; background-color: rgb(238, 237, 235) !important; background-size: 22px !important; background-position: center center !important; background-repeat: no-repeat !important; visibility: visible !important; width: 676.994px;"/></section><section style="margin: 20px 0px; padding: 0px; max-width: 100%; font-size: 17px; letter-spacing: 0.544px; white-space: normal; background-color: rgb(255, 255, 255); font-family: -apple-system-font, system-ui, Helvetica Neue, PingFang SC, Hiragino Sans GB, Microsoft YaHei UI, Microsoft YaHei, Arial, sans-serif; text-align: center; line-height: normal; box-sizing: border-box !important; overflow-wrap: break-word !important;"><span style="margin: 0px; padding: 0px; max-width: 100%; color: rgb(2, 30, 170); box-sizing: border-box !important; overflow-wrap: break-word !important;"><strong style="margin: 0px; padding: 0px; max-width: 100%; box-sizing: border-box !important; overflow-wrap: break-word !important;">蠢问题4:我们不是已经试过了吗?</strong></span></section><section style="margin: 20px 0px; padding: 0px; max-width: 100%; color: rgb(51, 51, 51); font-size: 17px; text-align: justify; white-space: normal; background-color: rgb(255, 255, 255); font-family: -apple-system-font, system-ui, Helvetica Neue, PingFang SC, Hiragino Sans GB, Microsoft YaHei UI, Microsoft YaHei, Arial, sans-serif; letter-spacing: 1px; line-height: normal; box-sizing: border-box !important; overflow-wrap: break-word !important;"><span style="margin: 0px; padding: 0px; max-width: 100%; color: rgb(89, 89, 89); box-sizing: border-box !important; overflow-wrap: break-word !important;">还有另一个同样糟糕的问法是:“你为什么会觉得这样可行?这个之前不是已经证实不行了吗?”</span></section><section style="margin: 20px 0px; padding: 0px; max-width: 100%; color: rgb(51, 51, 51); font-size: 17px; text-align: justify; white-space: normal; background-color: rgb(255, 255, 255); font-family: -apple-system-font, system-ui, Helvetica Neue, PingFang SC, Hiragino Sans GB, Microsoft YaHei UI, Microsoft YaHei, Arial, sans-serif; letter-spacing: 1px; line-height: normal; box-sizing: border-box !important; overflow-wrap: break-word !important;"><span style="margin: 0px; padding: 0px; max-width: 100%; color: rgb(89, 89, 89); box-sizing: border-box !important; overflow-wrap: break-word !important;">并不是说领导不应该对员工给出的策略有疑问,尤其是确实之前已经做过类似的尝试,但请注意你的语气。</span></section><section style="margin: 20px 0px; padding: 0px; max-width: 100%; color: rgb(51, 51, 51); font-size: 17px; text-align: justify; white-space: normal; background-color: rgb(255, 255, 255); font-family: -apple-system-font, system-ui, Helvetica Neue, PingFang SC, Hiragino Sans GB, Microsoft YaHei UI, Microsoft YaHei, Arial, sans-serif; letter-spacing: 1px; line-height: normal; box-sizing: border-box !important; overflow-wrap: break-word !important;"><span style="margin: 0px; padding: 0px; max-width: 100%; color: rgb(89, 89, 89); box-sizing: border-box !important; overflow-wrap: break-word !important;">这类问题通常给人一种居高临下甚至是挫伤士气的感觉。</span></section><section style="margin: 20px 0px; padding: 0px; max-width: 100%; color: rgb(51, 51, 51); font-size: 17px; text-align: justify; white-space: normal; background-color: rgb(255, 255, 255); font-family: -apple-system-font, system-ui, Helvetica Neue, PingFang SC, Hiragino Sans GB, Microsoft YaHei UI, Microsoft YaHei, Arial, sans-serif; letter-spacing: 1px; line-height: normal; box-sizing: border-box !important; overflow-wrap: break-word !important;"><span style="margin: 0px; padding: 0px; max-width: 100%; color: rgb(89, 89, 89); box-sizing: border-box !important; overflow-wrap: break-word !important;">好比说所有情况都已经考虑到了,而且因为曾经试过的某种方法不可行,这种方法就应该永远被打入冷宫。</span></section><section style="margin: 20px 0px; padding: 0px; max-width: 100%; color: rgb(51, 51, 51); font-size: 17px; text-align: justify; white-space: normal; background-color: rgb(255, 255, 255); font-family: -apple-system-font, system-ui, Helvetica Neue, PingFang SC, Hiragino Sans GB, Microsoft YaHei UI, Microsoft YaHei, Arial, sans-serif; letter-spacing: 1px; line-height: normal; box-sizing: border-box !important; overflow-wrap: break-word !important;"><span style="margin: 0px; padding: 0px; max-width: 100%; color: rgb(89, 89, 89); box-sizing: border-box !important; overflow-wrap: break-word !important;">其实领导者可能没有意识到某些方法在过去效果不佳,也许是因为时机不对或是执行力不好,并不是因为这种思路本身是错误的。</span></section><section style="margin: 20px 0px; padding: 0px; max-width: 100%; color: rgb(51, 51, 51); font-size: 17px; text-align: justify; white-space: normal; background-color: rgb(255, 255, 255); font-family: -apple-system-font, system-ui, Helvetica Neue, PingFang SC, Hiragino Sans GB, Microsoft YaHei UI, Microsoft YaHei, Arial, sans-serif; letter-spacing: 1px; line-height: normal; box-sizing: border-box !important; overflow-wrap: break-word !important;"><span style="margin: 0px; padding: 0px; max-width: 100%; color: rgb(89, 89, 89); box-sizing: border-box !important; overflow-wrap: break-word !important;">聪明的问法:我们这次仍然这么做,会有什么不同吗?结果将会发生怎样的改变呢?</span></section><section style="margin: 20px 0px; padding: 0px; max-width: 100%; color: rgb(51, 51, 51); font-size: 17px; text-align: justify; white-space: normal; background-color: rgb(255, 255, 255); font-family: -apple-system-font, system-ui, Helvetica Neue, PingFang SC, Hiragino Sans GB, Microsoft YaHei UI, Microsoft YaHei, Arial, sans-serif; letter-spacing: 1px; line-height: normal; box-sizing: border-box !important; overflow-wrap: break-word !important;"><span style="margin: 0px; padding: 0px; max-width: 100%; box-sizing: border-box !important; overflow-wrap: break-word !important;"><strong style="margin: 0px; padding: 0px; max-width: 100%; box-sizing: border-box !important; overflow-wrap: break-word !important;"><span style="margin: 0px; padding: 0px; max-width: 100%; box-sizing: border-box !important; overflow-wrap: break-word !important; color: rgb(89, 89, 89);">领导者应避免“主张式而非探询式”提问,避开那些感觉像父母和孩子的问答。</span></strong></span></section><section style="margin: 20px 0px; padding: 0px; max-width: 100%; color: rgb(51, 51, 51); font-size: 17px; text-align: justify; white-space: normal; background-color: rgb(255, 255, 255); font-family: -apple-system-font, system-ui, Helvetica Neue, PingFang SC, Hiragino Sans GB, Microsoft YaHei UI, Microsoft YaHei, Arial, sans-serif; letter-spacing: 1px; line-height: normal; box-sizing: border-box !important; overflow-wrap: break-word !important;"><span style="margin: 0px; padding: 0px; max-width: 100%; box-sizing: border-box !important; overflow-wrap: break-word !important;"><strong style="margin: 0px; padding: 0px; max-width: 100%; box-sizing: border-box !important; overflow-wrap: break-word !important;"><span style="margin: 0px; padding: 0px; max-width: 100%; box-sizing: border-box !important; overflow-wrap: break-word !important; color: rgb(89, 89, 89);"></span></strong><span style="margin: 0px; padding: 0px; max-width: 100%; box-sizing: border-box !important; overflow-wrap: break-word !important; color: rgb(89, 89, 89);">最后,对于你不想知道答案的问题,还是让它烂在肚子里吧。</span></span></section><section style="margin: 20px 0px; padding: 0px; max-width: 100%; color: rgb(51, 51, 51); font-size: 17px; text-align: justify; white-space: normal; background-color: rgb(255, 255, 255); font-family: -apple-system-font, system-ui, Helvetica Neue, PingFang SC, Hiragino Sans GB, Microsoft YaHei UI, Microsoft YaHei, Arial, sans-serif; letter-spacing: 1px; line-height: normal; box-sizing: border-box !important; overflow-wrap: break-word !important;"><span style="margin: 0px; padding: 0px; max-width: 100%; box-sizing: border-box !important; overflow-wrap: break-word !important;"><strong style="margin: 0px; padding: 0px; max-width: 100%; box-sizing: border-box !important; overflow-wrap: break-word !important;"><span style="margin: 0px; padding: 0px; max-width: 100%; color: rgb(0, 82, 255); box-sizing: border-box !important; overflow-wrap: break-word !important;">问对问题,更重要的是以正确的方式问问题,这是一个好领导的基本修养。</span></strong></span></section><p></p><p><br/></p><link rel="stylesheet" href="//www.fqlook.cn/source/plugin/wcn_editor/public/wcn_editor_fit.css?v134_cr5" id="wcn_editor_css"/>
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