多少福州人的快递能送到家？快递员说..……
<section data-mpa-powered-by="yiban.io"><section><section><section><section><section data-role="title" data-tools="135编辑器" data-id="2175"><section><section powered-by="xiumi.us"><section data-role="outer" label="edit by 135editor"><section data-tools="135编辑器" data-id="128856"><section><section><section><section><section style="text-align: center;"><span style="font-size: 18px; text-align: center;">近日</span></section></section></section></section></section></section></section></section></section></section></section></section></section></section></section><section><section style="text-align: center;" powered-by="xiumi.us"><p><span style="font-size: 18px;">交通运输部公布了新修订的</span></p><p><span style="font-size: 18px;"><strong><span style="color: rgb(0, 122, 170);">《快递市场管理办法》</span></strong></span></p><p><span style="font-size: 18px;"><strong><span style="color: rgb(0, 122, 170);">从今年3月1日起正式施行</span></strong></span></p><p><span style="font-size: 18px;">其中第28条规定</span></p><p><span style="font-size: 18px;">▼</span></p></section><section style="margin-top: 10px;margin-bottom: 10px;" powered-by="xiumi.us"><section style="border-width: 1px;border-style: solid;border-color: rgb(0, 122, 170);padding: 3px;"><section style="border-color: rgb(0, 122, 170);border-width: 3px;border-style: solid;padding: 10px;"><p style="text-indent: 2em;text-wrap: wrap;" powered-by="xiumi.us"><span style="font-size: 18px;">经营快递业务的企业未经用户同意，不得代为确认收到快递，不得擅自将快件投递到智能快件箱、快递服务站等快递末端服务设施。<strong><span style="color: rgb(0, 122, 170);">如有违反，予以警告或通报批评，可以并处1万元以下的罚款；情节严重的，处1万元以上3万元以下的罚款。</span></strong></span></p></section></section></section><section style="text-align: center;" powered-by="xiumi.us"><p><span style="font-size: 18px;">新规实施在即</span></p><p><span style="font-size: 18px;">各家快递公司是否已经做好准备</span></p><p><span style="font-size: 18px;">对投递服务进行相应规范？</span></p><p><span style="font-size: 18px;">来看记者的走访调查</span></p></section><section style="text-align: center;justify-content: center;display: flex;flex-flow: row;margin-top: 10px;margin-bottom: 10px;" powered-by="xiumi.us"><section style="display: inline-block;width: auto;vertical-align: top;align-self: flex-start;flex: 0 0 auto;border-style: solid;border-width: 1px;border-color: rgb(0, 122, 170);padding: 3px;min-width: 5%;height: auto;"><section style="text-align: left;justify-content: flex-start;display: flex;flex-flow: row;" powered-by="xiumi.us"><section style="display: inline-block;width: 100%;vertical-align: top;align-self: flex-start;flex: 0 0 auto;background-color: rgb(0, 122, 170);padding: 6px;"><section style="text-align: center;color: rgb(255, 255, 255);" powered-by="xiumi.us"><p><span style="font-size: 18px;"><strong>新规实施在即</strong></span></p><p><span style="font-size: 18px;"><strong>快递企业是否“买账”？</strong></span></p></section></section></section></section></section><p style="text-indent: 2em;text-wrap: wrap;" powered-by="xiumi.us"><span style="font-size: 18px;">在走访调查中，不少市民反映，<strong><span style="color: rgb(0, 122, 170);">现在多数快递都不会送货上门，而是直接将包裹放在驿站或快递柜，投放后才以短信形式通知自己。</span></strong>这样的投递方式虽然方便了快递员，但顾客却要多跑一段路，特别是遇到大件重物时，搬运就更加麻烦。</span></p><section>//www.fqlook.cn/plugin.php?id=wcn_editor:player&url=https%3A%2F%2Fmp.weixin.qq.com%2Fmp%2Freadtemplate%3Ft%3Dpages%2Fvideo_player_tmpl%26action%3Dmpvideo%26auto%3D0%26vid%3Dwxv_3348903172182114305&org=http%3A%2F%2Fmp.weixin.qq.com%2Fs%3F__biz%3DMzA4MzkzMjQyMA%3D%3D%26mid%3D2651047998%26idx%3D1%26sn%3D0f0bb7a9fe5bbe2dd4b8201bff2f4c13%26chksm%3D84198c55b36e0543c3d1b55155fc8652c59ad392efe664179cb5c40d10dfe7672c033731387a</section><section style="margin-top: 10px;margin-right: 22px;text-align: center;" powered-by="xiumi.us"><section style="display: inline-block;vertical-align: bottom;width: 0px;"><section style="width: 0px;border-bottom: 24px solid rgb(0, 122, 170);border-left: 11px solid transparent !important;border-right: 11px solid transparent !important;"><svg viewbox="0 0 1 1" style="float:left;line-height:0;width:0;vertical-align:top;"></svg></section><section style="width: 0px;margin-top: -21px;margin-right: 1px;margin-left: 1px;border-bottom: 22px solid rgb(255, 255, 255);border-left: 10px solid transparent !important;border-right: 10px solid transparent !important;"><svg viewbox="0 0 1 1" style="float:left;line-height:0;width:0;vertical-align:top;"></svg></section></section></section><section style="margin-bottom: 10px;" powered-by="xiumi.us"><section style="padding: 10px;width: 100%;border-width: 1px;border-style: solid;border-color: rgb(0, 122, 170);box-shadow: rgb(204, 204, 204) 3px 3px 5px;background-color: rgb(255, 255, 255);margin-top: -2px;"><section style="font-size: 14px;" powered-by="xiumi.us"><p style="text-wrap: wrap;"><strong>市民 黄先生：</strong>基本上是发短信给我，很少打电话。像申通就都没询问。</p><p style="text-wrap: wrap;"><strong>记者：</strong>韵达、圆通、中通呢？</p><p style="text-wrap: wrap;"><strong>市民 黄先生：</strong>这些基本差不多。</p><p style="text-wrap: wrap;"><strong>记者：</strong>都是直接放到驿站吗？</p><p style="text-wrap: wrap;"><strong>市民 黄先生：</strong>对。</p><p style="text-wrap: wrap;"><strong>市民 刘先生：</strong>圆通、中通，还有韵达，都有打照面，都是放丰巢快递柜。</p><p style="text-wrap: wrap;"><strong>记者：</strong>有没有事先电话询问你？</p><p style="text-wrap: wrap;"><strong>市民 刘先生：</strong>没有。</p><p style="text-wrap: wrap;"><strong>市民 姚女士：</strong>有时候会问你在不在，如果不在就放在驿站。但是目前很多都是收到短信通知，已经给你放到丰巢快递柜。</p></section></section></section><p style="text-indent: 2em;text-wrap: wrap;" powered-by="xiumi.us"><span style="font-size: 18px;">那么，随着新修订的《快递市场管理办法》出台，各家快递企业是否对此类现象进行了整改规范呢？</span></p><section style="text-align: center;line-height: 0;" powered-by="xiumi.us"><section style="vertical-align: middle;display: inline-block;line-height: 0;"></section></section><p style="text-indent: 2em;text-wrap: wrap;" powered-by="xiumi.us"><span style="font-size: 18px;">2月27日，记者在台江区江滨中大道某小区的快递驿站看到，一名<strong><span style="color: rgb(0, 122, 170);">中通快递员</span></strong>正忙着卸货，他们在送货前是否会征求顾客的意见呢？</span></p><section>//www.fqlook.cn/plugin.php?id=wcn_editor:player&url=https%3A%2F%2Fmp.weixin.qq.com%2Fmp%2Freadtemplate%3Ft%3Dpages%2Fvideo_player_tmpl%26action%3Dmpvideo%26auto%3D0%26vid%3Dwxv_3348904230287572995&org=http%3A%2F%2Fmp.weixin.qq.com%2Fs%3F__biz%3DMzA4MzkzMjQyMA%3D%3D%26mid%3D2651047998%26idx%3D1%26sn%3D0f0bb7a9fe5bbe2dd4b8201bff2f4c13%26chksm%3D84198c55b36e0543c3d1b55155fc8652c59ad392efe664179cb5c40d10dfe7672c033731387a</section><section style="margin-top: 10px;margin-right: 22px;text-align: center;" powered-by="xiumi.us"><section style="display: inline-block;vertical-align: bottom;width: 0px;"><section style="width: 0px;border-bottom: 24px solid rgb(0, 122, 170);border-left: 11px solid transparent !important;border-right: 11px solid transparent !important;"><svg viewbox="0 0 1 1" style="float:left;line-height:0;width:0;vertical-align:top;"></svg></section><section style="width: 0px;margin-top: -21px;margin-right: 1px;margin-left: 1px;border-bottom: 22px solid rgb(255, 255, 255);border-left: 10px solid transparent !important;border-right: 10px solid transparent !important;"><svg viewbox="0 0 1 1" style="float:left;line-height:0;width:0;vertical-align:top;"></svg></section></section></section><section style="margin-bottom: 10px;" powered-by="xiumi.us"><section style="padding: 10px;width: 100%;border-width: 1px;border-style: solid;border-color: rgb(0, 122, 170);box-shadow: rgb(204, 204, 204) 3px 3px 5px;background-color: rgb(255, 255, 255);margin-top: -2px;"><section style="font-size: 14px;" powered-by="xiumi.us"><p style="text-wrap: wrap;"><strong>中通快递派送员：</strong>因为福州区域都是放驿站，要看对方区域一般是送货上门还是放驿站。</p><p style="text-wrap: wrap;"><strong>记者：</strong>以后要打电话询问一下才能送货。</p><p style="text-wrap: wrap;"><strong>中通快递派送员：</strong>那都是扯淡。</p></section></section></section><p style="text-indent: 2em;text-wrap: wrap;" powered-by="xiumi.us"><span style="font-size: 18px;">而配送同一区域的<strong><span style="color: rgb(0, 122, 170);">邮政快递</span></strong>，也没有配送前联系顾客的硬性规定。</span></p><section>//www.fqlook.cn/plugin.php?id=wcn_editor:player&url=https%3A%2F%2Fmp.weixin.qq.com%2Fmp%2Freadtemplate%3Ft%3Dpages%2Fvideo_player_tmpl%26action%3Dmpvideo%26auto%3D0%26vid%3Dwxv_3348905601623654410&org=http%3A%2F%2Fmp.weixin.qq.com%2Fs%3F__biz%3DMzA4MzkzMjQyMA%3D%3D%26mid%3D2651047998%26idx%3D1%26sn%3D0f0bb7a9fe5bbe2dd4b8201bff2f4c13%26chksm%3D84198c55b36e0543c3d1b55155fc8652c59ad392efe664179cb5c40d10dfe7672c033731387a</section><section style="margin-top: 10px;margin-right: 22px;text-align: center;" powered-by="xiumi.us"><section style="display: inline-block;vertical-align: bottom;width: 0px;"><section style="width: 0px;border-bottom: 24px solid rgb(0, 122, 170);border-left: 11px solid transparent !important;border-right: 11px solid transparent !important;"><svg viewbox="0 0 1 1" style="float:left;line-height:0;width:0;vertical-align:top;"></svg></section><section style="width: 0px;margin-top: -21px;margin-right: 1px;margin-left: 1px;border-bottom: 22px solid rgb(255, 255, 255);border-left: 10px solid transparent !important;border-right: 10px solid transparent !important;"><svg viewbox="0 0 1 1" style="float:left;line-height:0;width:0;vertical-align:top;"></svg></section></section></section><section style="margin-bottom: 10px;" powered-by="xiumi.us"><section style="padding: 10px;width: 100%;border-width: 1px;border-style: solid;border-color: rgb(0, 122, 170);box-shadow: rgb(204, 204, 204) 3px 3px 5px;background-color: rgb(255, 255, 255);margin-top: -2px;"><section style="font-size: 14px;" powered-by="xiumi.us"><p style="text-wrap: wrap;"><strong>记者：</strong>你们有送货上门吗？</p><p style="text-wrap: wrap;"><strong>邮政快递派送员：</strong>我们没有送货上门，都是直接放驿站的。</p><p style="text-wrap: wrap;"><strong>记者：</strong>有没有听说以后要打电话询问然后才能放驿站？</p><p style="text-wrap: wrap;"><strong>邮政快递派送员：</strong>没有。</p></section></section></section><p style="text-indent: 2em;text-wrap: wrap;" powered-by="xiumi.us"><span style="font-size: 18px;">在<strong><span style="color: rgb(0, 122, 170);">福州韵达王庄分公司</span></strong>，记者也得到了同样的回答。</span></p><section>//www.fqlook.cn/plugin.php?id=wcn_editor:player&url=https%3A%2F%2Fmp.weixin.qq.com%2Fmp%2Freadtemplate%3Ft%3Dpages%2Fvideo_player_tmpl%26action%3Dmpvideo%26auto%3D0%26vid%3Dwxv_3348907034951548936&org=http%3A%2F%2Fmp.weixin.qq.com%2Fs%3F__biz%3DMzA4MzkzMjQyMA%3D%3D%26mid%3D2651047998%26idx%3D1%26sn%3D0f0bb7a9fe5bbe2dd4b8201bff2f4c13%26chksm%3D84198c55b36e0543c3d1b55155fc8652c59ad392efe664179cb5c40d10dfe7672c033731387a</section><section style="margin-top: 10px;margin-right: 22px;text-align: center;" powered-by="xiumi.us"><section style="display: inline-block;vertical-align: bottom;width: 0px;"><section style="width: 0px;border-bottom: 24px solid rgb(0, 122, 170);border-left: 11px solid transparent !important;border-right: 11px solid transparent !important;"><svg viewbox="0 0 1 1" style="float:left;line-height:0;width:0;vertical-align:top;"></svg></section><section style="width: 0px;margin-top: -21px;margin-right: 1px;margin-left: 1px;border-bottom: 22px solid rgb(255, 255, 255);border-left: 10px solid transparent !important;border-right: 10px solid transparent !important;"><svg viewbox="0 0 1 1" style="float:left;line-height:0;width:0;vertical-align:top;"></svg></section></section></section><section style="margin-bottom: 10px;" powered-by="xiumi.us"><section style="padding: 10px;width: 100%;border-width: 1px;border-style: solid;border-color: rgb(0, 122, 170);box-shadow: rgb(204, 204, 204) 3px 3px 5px;background-color: rgb(255, 255, 255);margin-top: -2px;"><section style="font-size: 14px;" powered-by="xiumi.us"><p style="text-wrap: wrap;"><strong>记者：</strong>会提前给收货人打个电话，跟他说一下吗？</p><p style="text-wrap: wrap;"><strong>韵达快递派送员：</strong>不一定。</p><p style="text-wrap: wrap;"><strong>记者：</strong>为什么？</p><p style="text-wrap: wrap;"><strong>韵达快递派送员：</strong>我们也不太清楚。</p><p style="text-wrap: wrap;"><strong>记者：</strong>不是说以后都能询问要不要上门吗？</p><p style="text-wrap: wrap;"><strong>韵达快递派送员：</strong>对。</p><p style="text-wrap: wrap;"><strong>记者：</strong>你们现在都没有这个服务吗？</p><p style="text-wrap: wrap;"><strong>韵达快递派送员：</strong>因为我们现在件量多。<br/></p></section></section></section><p style="text-indent: 2em;text-wrap: wrap;" powered-by="xiumi.us"><span style="font-size: 18px;"><strong><span style="color: rgb(0, 122, 170);">申通快递</span></strong>则表示，如果没有特别备注，就会默认将包裹送到驿站或快递柜。</span></p><section>//www.fqlook.cn/plugin.php?id=wcn_editor:player&url=https%3A%2F%2Fmp.weixin.qq.com%2Fmp%2Freadtemplate%3Ft%3Dpages%2Fvideo_player_tmpl%26action%3Dmpvideo%26auto%3D0%26vid%3Dwxv_3348908879455453188&org=http%3A%2F%2Fmp.weixin.qq.com%2Fs%3F__biz%3DMzA4MzkzMjQyMA%3D%3D%26mid%3D2651047998%26idx%3D1%26sn%3D0f0bb7a9fe5bbe2dd4b8201bff2f4c13%26chksm%3D84198c55b36e0543c3d1b55155fc8652c59ad392efe664179cb5c40d10dfe7672c033731387a</section><section style="margin-top: 10px;margin-right: 22px;text-align: center;" powered-by="xiumi.us"><section style="display: inline-block;vertical-align: bottom;width: 0px;"><section style="width: 0px;border-bottom: 24px solid rgb(0, 122, 170);border-left: 11px solid transparent !important;border-right: 11px solid transparent !important;"><svg viewbox="0 0 1 1" style="float:left;line-height:0;width:0;vertical-align:top;"></svg></section><section style="width: 0px;margin-top: -21px;margin-right: 1px;margin-left: 1px;border-bottom: 22px solid rgb(255, 255, 255);border-left: 10px solid transparent !important;border-right: 10px solid transparent !important;"><svg viewbox="0 0 1 1" style="float:left;line-height:0;width:0;vertical-align:top;"></svg></section></section></section><section style="margin-bottom: 10px;" powered-by="xiumi.us"><section style="padding: 10px;width: 100%;border-width: 1px;border-style: solid;border-color: rgb(0, 122, 170);box-shadow: rgb(204, 204, 204) 3px 3px 5px;background-color: rgb(255, 255, 255);margin-top: -2px;"><section style="font-size: 14px;" powered-by="xiumi.us"><p style="text-wrap: wrap;"><strong>申通快递客服人员：</strong>一些有要求的会先联系，比如说要求送货上门或要求电联的。</p><p style="text-wrap: wrap;"><strong>记者：</strong>如果不备注呢？就直接放驿站吗？</p><p style="text-wrap: wrap;"><strong>申通快递客服人员：</strong>对。</p></section></section></section><p style="text-indent: 2em;text-wrap: wrap;" powered-by="xiumi.us"><span style="font-size: 18px;">而对于顾客提出的送货上门等需求，有些快递企业则采取了比较“折中”的应对方式：<strong><span style="color: rgb(0, 122, 170);">要么多付一笔费用，要么多等一段时间。</span></strong></span></p><section>//www.fqlook.cn/plugin.php?id=wcn_editor:player&url=https%3A%2F%2Fmp.weixin.qq.com%2Fmp%2Freadtemplate%3Ft%3Dpages%2Fvideo_player_tmpl%26action%3Dmpvideo%26auto%3D0%26vid%3Dwxv_3348909937711906817&org=http%3A%2F%2Fmp.weixin.qq.com%2Fs%3F__biz%3DMzA4MzkzMjQyMA%3D%3D%26mid%3D2651047998%26idx%3D1%26sn%3D0f0bb7a9fe5bbe2dd4b8201bff2f4c13%26chksm%3D84198c55b36e0543c3d1b55155fc8652c59ad392efe664179cb5c40d10dfe7672c033731387a</section><section style="margin-top: 10px;margin-right: 22px;text-align: center;" powered-by="xiumi.us"><section style="display: inline-block;vertical-align: bottom;width: 0px;"><section style="width: 0px;border-bottom: 24px solid rgb(0, 122, 170);border-left: 11px solid transparent !important;border-right: 11px solid transparent !important;"><svg viewbox="0 0 1 1" style="float:left;line-height:0;width:0;vertical-align:top;"></svg></section><section style="width: 0px;margin-top: -21px;margin-right: 1px;margin-left: 1px;border-bottom: 22px solid rgb(255, 255, 255);border-left: 10px solid transparent !important;border-right: 10px solid transparent !important;"><svg viewbox="0 0 1 1" style="float:left;line-height:0;width:0;vertical-align:top;"></svg></section></section></section><section style="margin-bottom: 10px;" powered-by="xiumi.us"><section style="padding: 10px;width: 100%;border-width: 1px;border-style: solid;border-color: rgb(0, 122, 170);box-shadow: rgb(204, 204, 204) 3px 3px 5px;background-color: rgb(255, 255, 255);margin-top: -2px;"><section style="font-size: 14px;" powered-by="xiumi.us"><p style="text-wrap: wrap;"><strong>中通快递派送员：</strong>可以送货上门服务，但是要贵1元。</p><p style="text-wrap: wrap;"><strong>记者：</strong>下单的时候标注送货上门吗？</p><p style="text-wrap: wrap;"><strong>中通快递派送员：</strong>有三种服务，一种是普通的，一种是尊享的，一种是标快的。尊享是送货上门。</p><p style="text-wrap: wrap;"><strong>记者：</strong>标快会送货上门吗？</p><p style="text-wrap: wrap;"><strong>中通快递派送员：</strong>不会，只有尊享会。</p><p style="text-wrap: wrap;"><strong>邮政快递派送员：</strong>地址旁边括号标一下送货上门，备注后会帮你转出去，转到上门送货的部门那边，但是这个时间会比较久。</p><p style="text-wrap: wrap;"><strong>记者：</strong>大概要多久？</p><p style="text-wrap: wrap;"><strong>邮政快递派送员：</strong>肯定要久。这都是上午刚到的货，我就能直接送到驿站了。如果要送货上门，比如我今天晚上去拿，过个一两天转出去，到他那边要一两天，那边什么时候派送还要再等，至少要慢三四天。</p></section></section></section><p style="text-indent: 2em;text-wrap: wrap;" powered-by="xiumi.us"><span style="font-size: 18px;">快递配送提前电联、按要求送货上门，本是一项基础的服务，为何却变成了需要额外付出才能享受的“优待”呢？对此，几名快递员和驿站负责人给出的解释很直白，<strong><span style="color: rgb(0, 122, 170);">这跟快递企业的业务量和每单的配送成本有着直接关联。</span></strong></span></p><section>//www.fqlook.cn/plugin.php?id=wcn_editor:player&url=https%3A%2F%2Fmp.weixin.qq.com%2Fmp%2Freadtemplate%3Ft%3Dpages%2Fvideo_player_tmpl%26action%3Dmpvideo%26auto%3D0%26vid%3Dwxv_3348911863451090946&org=http%3A%2F%2Fmp.weixin.qq.com%2Fs%3F__biz%3DMzA4MzkzMjQyMA%3D%3D%26mid%3D2651047998%26idx%3D1%26sn%3D0f0bb7a9fe5bbe2dd4b8201bff2f4c13%26chksm%3D84198c55b36e0543c3d1b55155fc8652c59ad392efe664179cb5c40d10dfe7672c033731387a</section><section style="margin-top: 10px;margin-right: 22px;text-align: center;" powered-by="xiumi.us"><section style="display: inline-block;vertical-align: bottom;width: 0px;"><section style="width: 0px;border-bottom: 24px solid rgb(0, 122, 170);border-left: 11px solid transparent !important;border-right: 11px solid transparent !important;"><svg viewbox="0 0 1 1" style="float:left;line-height:0;width:0;vertical-align:top;"></svg></section><section style="width: 0px;margin-top: -21px;margin-right: 1px;margin-left: 1px;border-bottom: 22px solid rgb(255, 255, 255);border-left: 10px solid transparent !important;border-right: 10px solid transparent !important;"><svg viewbox="0 0 1 1" style="float:left;line-height:0;width:0;vertical-align:top;"></svg></section></section></section><section style="margin-bottom: 10px;" powered-by="xiumi.us"><section style="padding: 10px;width: 100%;border-width: 1px;border-style: solid;border-color: rgb(0, 122, 170);box-shadow: rgb(204, 204, 204) 3px 3px 5px;background-color: rgb(255, 255, 255);margin-top: -2px;"><section style="font-size: 14px;" powered-by="xiumi.us"><p style="text-wrap: wrap;"><strong>快递驿站负责人：</strong>你要知道现在的快递有多少件，现在的派送量根本就达不到这种要求。现在全中国的快递量一年下来可能有一千多亿，派送员才多少？有没有一亿个？没有吧。每个人的派送量是多少？突然一个新规下来，不可能说马上就实行，肯定也是要走流程，慢慢来。</p><p style="text-wrap: wrap;"><strong>快递驿站负责人：</strong>每个都写送货上门，哪送得过来？一个快递员拿个500件，一件件送上门？一个个打电话？你有没想过。</p><p style="text-wrap: wrap;"><strong>记者：</strong>规定实施后也要落实吧？</p><p style="text-wrap: wrap;"><strong>快递驿站负责人：</strong>没用啊。</p><p style="text-wrap: wrap;"><strong>记者：</strong>为什么顺丰就能送上门？</p><p style="text-wrap: wrap;"><strong>快递驿站负责人：</strong>顺丰一件多少钱，送一件将近2元。韵达送一件才0.5元，1个小时1000件，你让人家怎么送？</p><p style="text-wrap: wrap;"><strong>中通快递派送员：</strong>羊毛出在羊身上，如果都按顺丰那样，任何快递公司的服务都超过顺丰了。</p></section></section></section><p style="text-indent: 2em;text-wrap: wrap;" powered-by="xiumi.us"><span style="font-size: 18px;">通过走访调查记者发现，市面上常见的快递企业中，能够做到快件派送前询问顾客的，还是少数。</span></p><section style="text-align: center;line-height: 0;" powered-by="xiumi.us"><section style="vertical-align: middle;display: inline-block;line-height: 0;"></section></section><p style="text-indent: 2em;text-wrap: wrap;" powered-by="xiumi.us"><span style="font-size: 18px;">对于新修订的《快递市场管理办法》中，关于“投递前联系用户”这条规定，<strong><span style="color: rgb(0, 122, 170);">少部分市民觉得，</span></strong>直接投递到代收平台会更省时，同时也减轻了快递员的负担。<strong style="font-size: 18px;letter-spacing: 0.578px;text-indent: 36px;text-wrap: wrap;"><span style="color: rgb(0, 122, 170);">还有部分市民觉得，</span></strong><span style="letter-spacing: 0.578px;text-indent: 36px;text-wrap: wrap;">多数快递员与用户已经习惯于将驿站、快递柜作为中转点，很少有人会因为没打电话而“较真”，因此对新规的推行成效不抱太大期待。</span></span></p><section style="text-align: center;margin-top: 10px;margin-bottom: 10px;line-height: 0;" powered-by="xiumi.us"><section style="vertical-align: middle;display: inline-block;line-height: 0;"></section></section><p style="text-indent: 2em;text-wrap: wrap;" powered-by="xiumi.us"><span style="font-size: 18px;"><strong style="font-size: 18px;letter-spacing: 0.578px;text-indent: 36px;text-wrap: wrap;"><span style="color: rgb(0, 122, 170);">但多数市民还是认为，</span></strong><span style="letter-spacing: 0.578px;text-indent: 36px;text-wrap: wrap;">快递员提前与用户做好沟通，可以很大程度上提升服务体验，减少投递过程中的误会和矛盾。</span></span></p><section>//www.fqlook.cn/plugin.php?id=wcn_editor:player&url=https%3A%2F%2Fmp.weixin.qq.com%2Fmp%2Freadtemplate%3Ft%3Dpages%2Fvideo_player_tmpl%26action%3Dmpvideo%26auto%3D0%26vid%3Dwxv_3348963347475726337&org=http%3A%2F%2Fmp.weixin.qq.com%2Fs%3F__biz%3DMzA4MzkzMjQyMA%3D%3D%26mid%3D2651047998%26idx%3D1%26sn%3D0f0bb7a9fe5bbe2dd4b8201bff2f4c13%26chksm%3D84198c55b36e0543c3d1b55155fc8652c59ad392efe664179cb5c40d10dfe7672c033731387a</section><section style="margin-top: 10px;margin-right: 22px;text-align: center;" powered-by="xiumi.us"><section style="display: inline-block;vertical-align: bottom;width: 0px;"><section style="width: 0px;border-bottom: 24px solid rgb(0, 122, 170);border-left: 11px solid transparent !important;border-right: 11px solid transparent !important;"><svg viewbox="0 0 1 1" style="float:left;line-height:0;width:0;vertical-align:top;"></svg></section><section style="width: 0px;margin-top: -21px;margin-right: 1px;margin-left: 1px;border-bottom: 22px solid rgb(255, 255, 255);border-left: 10px solid transparent !important;border-right: 10px solid transparent !important;"><svg viewbox="0 0 1 1" style="float:left;line-height:0;width:0;vertical-align:top;"></svg></section></section></section><section style="margin-bottom: 10px;" powered-by="xiumi.us"><section style="padding: 10px;width: 100%;border-width: 1px;border-style: solid;border-color: rgb(0, 122, 170);box-shadow: rgb(204, 204, 204) 3px 3px 5px;background-color: rgb(255, 255, 255);margin-top: -2px;"><section style="font-size: 14px;" powered-by="xiumi.us"><p style="text-wrap: wrap;"><strong>市民 黄先生：</strong>我支持。其实应该要询问一下比较好，因为有时候会有突发情况。</p><p style="text-wrap: wrap;"><strong>市民 万女士：</strong>一开始新规出来肯定会有反对的声音，辩证看待，那很正常。如果能够利好这个行业的发展，肯定大家<span style="font-size: 14px;letter-spacing: 0.578px;text-wrap: wrap;background-color: rgb(255, 255, 255);">会</span>更多地支持这个政策。</p></section></section></section><section style="text-align: center;justify-content: center;display: flex;flex-flow: row;margin-top: 10px;margin-bottom: 10px;" powered-by="xiumi.us"><section style="display: inline-block;width: auto;vertical-align: top;align-self: flex-start;flex: 0 0 auto;border-style: solid;border-width: 1px;border-color: rgb(0, 122, 170);padding: 3px;min-width: 5%;height: auto;"><section style="text-align: left;justify-content: flex-start;display: flex;flex-flow: row;" powered-by="xiumi.us"><section style="display: inline-block;width: 100%;vertical-align: top;align-self: flex-start;flex: 0 0 auto;background-color: rgb(0, 122, 170);padding: 6px;"><section style="text-align: center;color: rgb(255, 255, 255);" powered-by="xiumi.us"><p><span style="font-size: 18px;"><strong>快递行业面临新挑战</strong></span></p><p><span style="font-size: 18px;"><strong>多措并举促成效</strong></span></p></section></section></section></section></section><p style="text-indent: 2em;text-wrap: wrap;" powered-by="xiumi.us"><span style="font-size: 18px;">随着快递代收服务蓬勃发展，快递在投递中产生的纠纷日益增加，快递企业、代收平台和用户三方之间的权责界定也更为复杂。那么新规落地后，邮政管理部门将采取哪些措施，来保障实施成效呢？</span></p><section style="text-align: center;line-height: 0;" powered-by="xiumi.us"><section style="vertical-align: middle;display: inline-block;line-height: 0;"></section></section><p style="text-indent: 2em;text-wrap: wrap;" powered-by="xiumi.us"><span style="font-size: 18px;">据统计，2012年—2023年，福州的快递业务量<strong><span style="color: rgb(0, 122, 170);">从</span></strong><strong><span style="color: rgb(0, 122, 170);">5700多万件增长至6.5亿件</span></strong>，<strong><span style="color: rgb(0, 122, 170);">总量增长超过十倍</span></strong>，面对如此庞大的市场体量，管理难度不言而喻。同时，由于部分快递企业本身以低廉的运费作为服务卖点，对成本增加较为敏感，也给新规推行带来不少挑战。</span></p><section style="text-align: center;line-height: 0;" powered-by="xiumi.us"><section style="vertical-align: middle;display: inline-block;line-height: 0;"><br/></section></section><p style="text-indent: 2em;text-wrap: wrap;" powered-by="xiumi.us"><span style="font-size: 18px;">为此，管理部门将采取<strong><span style="color: rgb(0, 122, 170);">“多管齐下”</span></strong>的方式，在保障一线人员权益的基础上，从源头入手引导企业调整运营投入比例。</span></p><section>//www.fqlook.cn/plugin.php?id=wcn_editor:player&url=https%3A%2F%2Fmp.weixin.qq.com%2Fmp%2Freadtemplate%3Ft%3Dpages%2Fvideo_player_tmpl%26action%3Dmpvideo%26auto%3D0%26vid%3Dwxv_3348914766395998211&org=http%3A%2F%2Fmp.weixin.qq.com%2Fs%3F__biz%3DMzA4MzkzMjQyMA%3D%3D%26mid%3D2651047998%26idx%3D1%26sn%3D0f0bb7a9fe5bbe2dd4b8201bff2f4c13%26chksm%3D84198c55b36e0543c3d1b55155fc8652c59ad392efe664179cb5c40d10dfe7672c033731387a</section><section style="margin-top: 10px;margin-right: 22px;text-align: center;" powered-by="xiumi.us"><section style="display: inline-block;vertical-align: bottom;width: 0px;"><section style="width: 0px;border-bottom: 24px solid rgb(0, 122, 170);border-left: 11px solid transparent !important;border-right: 11px solid transparent !important;"><svg viewbox="0 0 1 1" style="float:left;line-height:0;width:0;vertical-align:top;"></svg></section><section style="width: 0px;margin-top: -21px;margin-right: 1px;margin-left: 1px;border-bottom: 22px solid rgb(255, 255, 255);border-left: 10px solid transparent !important;border-right: 10px solid transparent !important;"><svg viewbox="0 0 1 1" style="float:left;line-height:0;width:0;vertical-align:top;"></svg></section></section></section><section style="margin-bottom: 10px;" powered-by="xiumi.us"><section style="padding: 10px;width: 100%;border-width: 1px;border-style: solid;border-color: rgb(0, 122, 170);box-shadow: rgb(204, 204, 204) 3px 3px 5px;background-color: rgb(255, 255, 255);margin-top: -2px;"><section style="font-size: 14px;" powered-by="xiumi.us"><p style="text-wrap: wrap;"><span style="font-size: 14px;"><strong>福州市邮政管理局办公室主任 陈遂益：</strong>我们一方面要加强快递企业总部的责任，在《快递市场管理办法》的修订中，也增加了对总部履行品牌统一管理责任，对末端加大安全生产投入、服务质量投入，以及保障末端合理的派费支出，这些方面都提出了明确要求。国家邮政局、福建省邮政管理局以及福州市邮政管理局也会上下联动，协同推动总部的责任落实。第二方面也需要整个社会的协同治理。物业也要配合让快递员能够进入小区里面，也建议用户增加对快递员的理解和支持。</span></p></section></section></section><p style="text-indent: 2em;text-wrap: wrap;" powered-by="xiumi.us"><span style="font-size: 18px;">此外，快递服务质量也和基础设施水平息息相关。</span><span style="font-size: 18px;letter-spacing: 0.578px;text-indent: 36px;">目前</span><span style="font-size: 18px;text-indent: 2em;letter-spacing: 0.034em;">福州正在持续推动</span><strong style="font-size: 18px;text-indent: 2em;letter-spacing: 0.034em;"><span style="color: rgb(0, 122, 170);">新建住宅小区配建快递服务用房</span></strong><span style="font-size: 18px;text-indent: 2em;letter-spacing: 0.034em;">，通过政府配建的方式，在新建住宅小区的出入口配建公用设施，将专门用于快递投递。</span></p><p style="text-align: center;"></p><section powered-by="xiumi.us"><p style="text-indent: 2em;text-wrap: wrap;"><span style="font-size: 18px;">新规的有效推行，离不开管理部门严格监管、快递企业积极配合，也离不开每一位用户的监督与督促。如果您在收发快递时遭遇违规现象或不良体验，<strong><span style="color: rgb(0, 122, 170);">首先可以和快递企业客服直接沟通，</span></strong>如果问题还是得不到解决，还可以向<strong><span style="color: rgb(0, 122, 170);">12345市民热线</span></strong>或<strong><span style="color: rgb(0, 122, 170);">12305邮政行业专项申诉热线</span></strong>，进行申诉维权。</span></p><p style="text-indent: 2em;text-wrap: wrap;"><span style="font-size: 18px;">您还可以拨打<span style="font-size: 18px;letter-spacing: 0.578px;text-indent: 36px;text-wrap: wrap;">《新闻110》</span>热线电话968110，或者关注《新闻110》微信公众号，在爆料维权版块给我们留言。</span></p></section></section><section powered-by="xiumi.us" style="margin-bottom: 0px;outline: 0px;font-family: system-ui, -apple-system, BlinkMacSystemFont, Helvetica Neue, PingFang SC, Hiragino Sans GB, Microsoft YaHei UI, Microsoft YaHei, Arial, sans-serif;letter-spacing: 0.544px;text-wrap: wrap;background-color: rgb(255, 255, 255);color: rgb(171, 25, 66);font-size: 18px;text-align: center;"><section data-darkmode-original-bgcolor-15902251741293="rgb(255, 255, 255)" data-darkmode-bgcolor-15902251741293="rgb(36, 36, 36)" style="outline: 0px;letter-spacing: 0.544px;font-family: system-ui, -apple-system, BlinkMacSystemFont, Arial, sans-serif;font-size: 14px;"><section data-darkmode-original-bgcolor-15902251741293="rgb(255, 255, 255)" data-darkmode-bgcolor-15902251741293="rgb(36, 36, 36)" style="outline: 0px;"><section data-darkmode-original-bgcolor-15902251741293="rgb(255, 255, 255)" data-darkmode-bgcolor-15902251741293="rgb(36, 36, 36)" style="outline: 0px;color: rgb(78, 153, 120);letter-spacing: 0.54px;font-family: -apple-system-font, BlinkMacSystemFont, Helvetica Neue, PingFang SC, Hiragino Sans GB, Microsoft YaHei UI, Microsoft YaHei, Arial, sans-serif;"><section data-darkmode-original-bgcolor-15902251741293="rgb(255, 255, 255)" data-darkmode-bgcolor-15902251741293="rgb(36, 36, 36)" style="margin-top: 0.5em;margin-bottom: 0.5em;outline: 0px;"><section style="outline: 0px;height: 2px;background-color: rgb(176, 173, 173);line-height: 1.75em;text-align: right;color: rgba(0, 0, 0, 0.9) !important;"><br data-filtered="filtered" style="outline: 0px;"/></section></section></section></section></section><section data-darkmode-original-bgcolor-15902251741293="rgb(255, 255, 255)" data-darkmode-bgcolor-15902251741293="rgb(36, 36, 36)" style="outline: 0px;font-family: 微软雅黑, Microsoft YaHei;font-size: 14px;"><section data-darkmode-original-bgcolor-15902251741293="rgb(255, 255, 255)" data-darkmode-bgcolor-15902251741293="rgb(36, 36, 36)" style="margin-top: 0.5em;margin-bottom: 0.5em;outline: 0px;"><p style="outline: 0px;text-align: right;line-height: 1.75em;"><span style="outline: 0px;color: rgb(136, 136, 136);letter-spacing: 0.544px;">福州广播电视台资讯融媒体中心出品</span><br style="outline: 0px;"/></p><p style="outline: 0px;color: rgb(78, 153, 120);letter-spacing: 0.54px;font-family: -apple-system-font, BlinkMacSystemFont, Helvetica Neue, PingFang SC, Hiragino Sans GB, Microsoft YaHei UI, Microsoft YaHei, Arial, sans-serif;text-align: right;line-height: 1.75em;visibility: visible;"><span style="outline: 0px;font-family: mp-quote, -apple-system-font, BlinkMacSystemFont, Helvetica Neue, PingFang SC, Hiragino Sans GB, Microsoft YaHei UI, Microsoft YaHei, Arial, sans-serif;color: rgb(136, 136, 136);visibility: visible;">未经授权禁止转载 如有转载请注明出处</span></p></section></section></section><p><br/></p><p style="margin-bottom: 0px;outline: 0px;font-family: system-ui, -apple-system, BlinkMacSystemFont, Helvetica Neue, PingFang SC, Hiragino Sans GB, Microsoft YaHei UI, Microsoft YaHei, Arial, sans-serif;letter-spacing: 0.544px;text-wrap: wrap;background-color: rgb(255, 255, 255);color: rgb(171, 25, 66);font-size: 16px;widows: 1;text-align: right;"><span style="outline: 0px;color: rgb(217, 33, 66);font-family: system-ui, -apple-system, BlinkMacSystemFont, Arial, sans-serif;"><span style="outline: 0px;font-size: 20px;caret-color: rgb(34, 34, 34);"><strong style="outline: 0px;">一起来说说关于快递新规，</strong></span></span><strong style="font-size: 20px;caret-color: rgb(34, 34, 34);color: rgb(217, 33, 66);font-family: system-ui, -apple-system, BlinkMacSystemFont, Arial, sans-serif;letter-spacing: 0.544px;outline: 0px;">你怎么看</strong></p><p style="display: none;"><mp-style-type data-value="10000"></mp-style-type></p><p><br/></p><link rel="stylesheet" href="//www.fqlook.cn/source/plugin/wcn_editor/public/wcn_editor_fit.css?v134_G3f" id="wcn_editor_css"/> 住村子里路不好找，我是放代收点 很难送到，我住在镇里都很难，村里就别提了
页:
[1]